TERMS OF SERVICE

These Terms of Service ("Terms") govern your use of the website and services provided by A113 Studios ("A113 Studios," "we," "us," or "our"), operating under the legal entity Veera Media Works.

By accessing our website (a113studios.in) or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

1. SERVICES

A113 Studios provides the following services (collectively, "Services"):

• Video editing (long-form, short-form, podcast, color correction, sound design)
• Short-form content creation (Reels, Shorts, TikTok)
• Social media management (posting, scheduling, engagement, strategy)
• Growth and content strategy
• Graphic design (social media graphics, thumbnails, ad creatives, brand visuals)
• Paid advertising management (Instagram, Facebook, YouTube ads)
• Creator and brand support (channel management, publishing workflows)
• Add-on services (motion graphics, voiceovers, subtitle styling, branding support)

The specific scope, deliverables, timeline, and pricing for each engagement will be outlined in a separate project brief, proposal, or service agreement between you and A113 Studios.

2. CLIENT OBLIGATIONS

When engaging our Services, you agree to:

• Provide accurate and complete information about your project, brand, and requirements
• Supply all necessary assets (footage, images, logos, brand guidelines, access credentials) in a timely manner
• Respond to revision requests and feedback within the agreed timeline
• Ensure you have the legal right to use all materials you provide to us
• Make payments in accordance with the agreed schedule
• Not use our Services for any unlawful, defamatory, or harmful purpose

3. PROJECT WORKFLOW

3.1 Briefs and Agreements

Each project begins with a brief or proposal outlining scope, deliverables, timeline, and pricing. Work commences upon your written acceptance (email or messaging confirmation is sufficient) and receipt of any required advance payment.

3.2 Revisions

Unless otherwise specified in the project agreement, each deliverable includes up to two (2) rounds of revisions. Additional revisions beyond the included rounds may be billed at our standard hourly rate, which will be communicated in advance.

3.3 Delivery

Deliverables will be provided via secure download link, cloud storage, or direct platform upload as agreed. We make commercially reasonable efforts to meet agreed timelines. Delays caused by incomplete client assets, late feedback, or scope changes are not our responsibility.

3.4 Approval

Deliverables are considered approved if you do not request revisions within 7 business days of delivery, unless a different timeline is agreed.

4. PAYMENT TERMS

4.1 Pricing

Pricing is quoted in USD or INR as specified in the project agreement. All prices are exclusive of applicable taxes unless stated otherwise.

4.2 Payment Schedule

Unless otherwise agreed, the payment structure is:

• 50% advance before work begins
• 50% balance upon delivery of final deliverables

For ongoing retainer engagements (e.g., social media management), payment is due at the beginning of each billing cycle as specified in the agreement.

4.3 Payment Methods

Payments can be made via Wise, PayPal, UPI, bank transfer, or other methods specified in your invoice. All invoices are issued by Veera Media Works (operating as A113 Studios).

4.4 Late Payments

Invoices not paid within 7 days of the due date may incur a late fee of 2% per month on the outstanding balance. We reserve the right to pause ongoing work until overdue payments are resolved.

5. INTELLECTUAL PROPERTY

5.1 Client Materials

You retain all ownership rights to the materials you provide to us (footage, images, logos, brand assets). You grant us a limited, non-exclusive license to use these materials solely for the purpose of delivering the agreed Services.

5.2 Deliverables

Upon full payment, all intellectual property rights in the final deliverables transfer to you, except for:

• Pre-existing materials: stock footage, music, fonts, and templates licensed by us for your project remain subject to their original license terms
• Our tools and methods: our proprietary workflows, templates, and internal processes remain our property

5.3 Portfolio Rights

Unless you notify us in writing, we reserve the right to display completed work in our portfolio, website, social media, and marketing materials for promotional purposes. If you require confidentiality, inform us before the project begins.

6. CONFIDENTIALITY

We treat all client information, business strategies, unreleased content, and project details as confidential. We will not disclose your confidential information to third parties except:

• To our team members and freelance specialists directly involved in your project (bound by confidentiality obligations)
• When required by law
• With your explicit written consent

7. CANCELLATION AND REFUNDS

7.1 Client Cancellation

You may cancel a project at any time by providing written notice. The refund policy is:

• Before work begins: full refund of the advance payment
• After work begins: the advance payment is non-refundable; you will be billed for work completed up to the cancellation date
• Retainer services: you may cancel with 15 days written notice; no refund for the current billing period

7.2 Our Right to Cancel

We reserve the right to cancel or decline a project if:

• Payment is not received as agreed
• Required assets or feedback are not provided within reasonable timeframes
• The project involves illegal, defamatory, or harmful content
• The working relationship becomes untenable

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, A113 Studios (Veera Media Works) shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from the use or inability to use our deliverables
• Performance of content on social media platforms (views, engagement, growth)

Our total liability for any claim arising from our Services shall not exceed the total amount paid by you for the specific project giving rise to the claim.

9. DISCLAIMER OF WARRANTIES

Our Services are provided "as is" and "as available." We make no warranties, express or implied, regarding:

• Specific results, outcomes, or performance metrics from our content or marketing services
• The accuracy, reliability, or completeness of any strategy or recommendation
• Uninterrupted or error-free service delivery

Social media performance depends on many factors outside our control, including platform algorithms, market conditions, and audience behavior. We do not guarantee specific follower counts, view numbers, engagement rates, or revenue outcomes.

10. INDEMNIFICATION

You agree to indemnify and hold harmless A113 Studios (Veera Media Works), its team members and freelancers from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your breach of these Terms
• Your use of the deliverables
• Materials you provide that infringe on third-party intellectual property or violate any law
• Any misrepresentation by you regarding the rights to materials provided

11. WEBSITE USE

11.1 Acceptable Use

When using our website, you agree not to:

• Attempt to gain unauthorized access to our systems or data
• Use automated tools to scrape, crawl, or harvest information
• Upload malicious code, spam, or harmful content
• Interfere with the proper functioning of the website

11.2 Availability

We strive to keep our website available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the website at any time without notice.

12. FORCE MAJEURE

Neither party shall be liable for delays or failures in performance resulting from events beyond reasonable control, including but not limited to natural disasters, pandemics, internet outages, platform changes, government actions, or acts of war.

13. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of India. Any disputes arising from these Terms or our Services shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts in India.

14. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. ENTIRE AGREEMENT

These Terms, together with any project-specific agreements, proposals, or briefs, constitute the entire agreement between you and A113 Studios regarding the subject matter herein. They supersede all prior or contemporaneous communications, whether oral or written.

16. CHANGES TO THESE TERMS

We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our website or Services after changes constitutes acceptance of the revised Terms.

17. CONTACT US

If you have questions about these Terms, contact us at:

A113 Studios (Veera Media Works)
Email: director@a113studios.com
Website: a113studios.in